Should have expertise in the Spanish Language.
Able to speak fluently in the Spanish language.
Acts as SPOC for work planning and changes
Triage issues with the customer over the calls.
Attends weekly status calls
Gains detailed knowledge of the applications in order to provide support to the Spanish test engineers on the team
Has the ability to support the activities of the test engineers:
Review of defects
Manage the test engineers
Interacting with JIRA and Tracking of SLA’s
Provides information on project QA activities, to other functional teams.